ec77 | Privacy Policy and How We Protect Your Data

Introduction

This Privacy Policy covers EC77 (ec77.im) applies to all services on the platform. By using EC77, you agree to this Privacy Policy.

We believe you have the right to know exactly how EC77 uses your data. That's why this policy is written in plain, straightforward language — no legal jargon, just clear information you can actually understand.

EC77 is an online betting and gaming platform built for users in Bangladesh. We respect your privacy and are committed to keeping your information secure.

If you have trouble reading this Privacy Policy or have any questions, contact us at support@ec77.im. Support is available in Bengali.

What Data We Collect

EC77 only collects the information it needs — nothing more. See the details below.

Data Type	Example	Why We Collect It
Identity Information	Name, date of birth, national ID number	KYC Verification & Age Confirmation
Contact Information	Mobile number, email address	Account Registration & Security Notifications
Financial Information	Mobile banking number, transaction history	Payment Processing & Fraud Prevention
Device & Technical Information	IP address, browser type, device model	Security verification and service quality improvement
Usage Data	Game history, bet records, and login timestamps	Personalization & Responsible Gaming Monitoring

EC77 never collects your password, full payment card number, or any other highly sensitive information.

How Information Is Collected

EC77 collects data in a number of ways, always with full transparency.

Direct Collection

Information you provide at the time of registration
Documents uploaded for KYC verification
Information Shared When Contacting Support
Information provided at the time of payment

Automatically Collected

Browsing information collected via cookies and tracking technologies
Login logs — when and where you accessed your account
Records generated automatically during gameplay
App usage analytics data

How Information Is Used

EC77 uses your information only for specific purposes. It is never used for anything outside the list below.

Account Management: To verify registration, login, and account security
Payment Processing: To process deposits and withdrawals
KYC Verification: To verify your age and identity
Security: To prevent fraud, hacking, and unauthorized access
Service Improvement: To improve user experience and enhance the platform
Personalization: To show you games and offers tailored to your preferences
Responsible Gaming: To monitor unusual betting patterns
Legal Obligations: To comply with applicable laws

EC77 never sells your data to advertisers or shares it with third parties for marketing purposes.

Who Your Data May Be Shared With

EC77 shares your data with third parties only in strictly limited circumstances. In every case, your security and privacy are fully protected.

When Data May Be Shared

Payment Processors: Necessary information is shared with payment gateways such as bKash and Nagad to process transactions
Game Providers: For Live Casino or slots games, minimal data may be shared with the game provider
Law Enforcement: Information may be disclosed under a court order or legal obligation
Fraud Prevention: Data may be shared with specialized services to identify fraudulent activity

All third parties with whom data is shared are bound by EC77's privacy standards. Data is never shared for marketing or advertising purposes.

Cookies Policy

EC77 uses cookies to enhance your platform experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

Essential Cookies: To maintain login sessions and for security purposes — these cannot be disabled
Performance Cookies: To understand which parts of the platform are used most
Functionality Cookies: To remember your preferences (language, layout)

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

Data Security Measures

EC77 follows the highest industry standards to protect your information. Our security measures are outlined below.

256-bit SSL Encryption

All data transfers are secured with the highest level of encryption

Secure Servers

Protected by Data Firewalls & Access Controls

Two-Factor Authentication

OTP verification for an extra layer of security

24/7 Monitoring

Suspicious Activity Monitored Around the Clock

You can also keep your account secure — use a strong password, never share it with anyone, and make sure two-factor authentication is enabled.

Data Retention Periods

EC77 does not retain any data beyond what is necessary. Retention periods depend on the type and purpose of the information.

Account Information: For the duration of account activity and up to 5 years after closure for legal compliance
Transaction Records: 7 years (as required by financial regulations)
KYC Documents: Upon verification and in accordance with applicable law
Logs & Technical Data: Up to 1 year
Marketing Preferences: Until you opt out

Your Rights

You have important rights regarding your personal data, and EC77 is fully committed to upholding them.

Right to Access

You can request to see what information EC77 holds about you.

Right to Correct Information

You can submit a request to our support team to correct any inaccurate or outdated information.

Right to Erasure

After account closure, you may request deletion of your data — within the bounds of applicable law.

Right to Data Portability

You can request a download of your account data.

Right to Restrict Processing

You can request that your information no longer be used for specific purposes.

Marketing Opt-Out

You can opt out of promotional messages at any time.

To exercise any of these rights, email us at support@ec77.im. EC77 will respond within 30 business days.

Minors' Information

EC77 does not knowingly collect personal data from minors (under 18). Age verification is carried out at the time of registration.

If EC77 becomes aware that data has been collected from a minor, that data will be promptly deleted and the associated account will be closed.

If you believe someone under 18 in your household is using EC77, please notify us immediately at support@ec77.im.

Privacy Policy Updates

EC77 may update this Privacy Policy from time to time. If any significant changes are made, you will be notified via your registered mobile number or email.

Continued use of EC77 after any changes will be taken as your acceptance of the updated Privacy Policy.

The last updated date is shown at the top of this page — check back regularly.

Contact

For any privacy-related questions or concerns, please get in touch with EC77.

Email: support@ec77.im
Live Chat: Log in to the platform and reach us via live chat
Time: 24 hours a day, 7 days a week, fully in Bengali

For formal data protection complaints privacy@ec77.imSend us an email at

EC77 Privacy Policy — How We Protect Your Information

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